A calmer route through complex planning
Reframed a multi-step planning tool around progressive disclosure, giving first-time users a legible path without hiding expert controls.
01 / Selected work
Quiet systems, made tangible.
A few projects where research, structure and visual restraint helped people move with more confidence.
Making the next step feel obvious
Designed a patient-facing appointment flow and the content rules behind it, balancing reassurance with the practical detail people need.
A modular language for a growing team
Built a flexible interface vocabulary across product and marketing touchpoints so a small team could move quickly without losing coherence.
02 / Experience
Useful by default.
I work best with thoughtful teams solving real problems in public-facing digital products.
Senior Product Designer · Northstar Health
Led discovery and interaction design for patient journeys, partnering with product and engineering from framing through release.
Product Designer · Harborline
Designed planning tools for a mixed audience of first-time and expert users, with a focus on information architecture and accessible UI.
Design Associate · Field Notes Studio
Supported brand, web and product work across a small independent studio, learning to make strong decisions with limited surface area.
03 / Capabilities
Range with a point of view.
Product thinking
Discovery, framing, journeys, information architecture, content structure.
Interface craft
Interaction design, visual systems, prototyping, responsive and accessible UI.
Working together
Workshops, critique, clear documentation, and close collaboration with engineering.
04 / Education
Grounded in making.
BA Interaction Design
A practice built around observing how people use things, then making the next version easier to understand.
05 / Contact
Have a good problem?
I am currently open to select product design roles and focused collaborations. A short note with context is a good place to start.
elio.lumen@proton.me